Global Lux Construction LLC (“Global Lux,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, how it is shared and protected, and the choices you have. By using our website, contacting us, or opting in to SMS messages, you agree to the practices described below.
1. Information We Collect
- Contact information you provide through our website forms, phone calls, or email — including name, phone number, and email address.
- Project information — the type of remodeling project, timeline, description, and any photos or files you share with us.
- Technical information automatically collected when you visit our website — IP address, browser type, pages viewed, and similar usage data.
2. How We Use Your Information
- To respond to inquiries and provide quotes.
- To schedule consultations and coordinate project work.
- To send appointment reminders, quote responses, and project updates by phone, SMS, or email.
- To improve our website and services.
- To comply with applicable laws and protect our legal rights.
3. SMS Messaging & Mobile Information
If you provide your phone number and check the SMS consent box on our website, you consent to receive Customer Care SMS messages from Global Lux Construction LLC related to your project — including appointment reminders, quote responses, scheduling, project updates, and billing inquiries. Message frequency may vary, up to 4 messages per week. Message and data rates may apply. Reply STOP to any message to opt out at any time. Reply HELP for assistance, or contact us at (425) 426-0234.
4. How We Share Information
We do not sell your personal information. We may share limited information only as follows:
- Service providers who perform services on our behalf (such as website hosting, email delivery, and SMS processing) — limited to what they need to provide the service, with the exception of not sharing information obtained by Mobile opt-in and phone numbers collected for SMS consent.
- Legal compliance — when required by applicable law, subpoena, court order, or to protect our rights, property, or safety.
- Business transfers — if Global Lux Construction LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, with the exception of not sharing information obtained by Mobile opt-in and phone numbers collected for SMS consent.
5. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to operate the site, remember your preferences, and understand how visitors use our pages. You can control or disable cookies through your browser settings, though some features of the site may not function properly without them. We do not use cookies or tracking technologies to collect SMS opt-in information.
6. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the content or privacy practices of those third parties. We encourage you to review the privacy policies of any third-party site you visit. This Privacy Policy applies only to information collected by Global Lux Construction LLC.
7. Your Choices & Rights
- Opt out of SMS at any time by replying STOP to any message you receive from us.
- Access, correction, or deletion — request a copy of, correction to, or deletion of your personal information by emailing info@globalluxconstruction.com.
- Marketing email — unsubscribe using the link in any marketing email or by contacting us.
8. Data Retention
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
9. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, but we work to protect your information against unauthorized access.
10. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. Your continued use of our website or services after changes are posted means you accept the updated policy.
12. Contact Us
Global Lux Construction LLC
16255 NE 87th St Apt A225
Redmond, WA 98052-3504
Phone: (425) 426-0234
Email: info@globalluxconstruction.com