Privacy Policy — Global Lux Construction LLC

Global Lux Construction LLC (“Global Lux,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website, contacting us, or opting in to SMS messages, you agree to the practices described below.

1. Information We Collect

Contact information you provide through our website forms, phone calls, or email — including name, phone number, and email address.
Project information — the type of remodeling project, timeline, description, and any photos or files you share with us.
Technical information automatically collected when you visit our website — IP address, browser type, pages viewed, and similar usage data.

2. How We Use Your Information

To respond to inquiries and provide quotes.
To schedule consultations and coordinate project work.
To send appointment reminders, quote responses, and project updates by phone, SMS, or email.
To improve our website and services.
To comply with applicable laws and protect our legal rights.

3. SMS Messaging & Mobile Information

If you provide your phone number and check the SMS consent box on our website, you consent to receive SMS messages from Global Lux Construction LLC related to your project — including appointment reminders, quote responses, and project updates. Message frequency may vary. Message and data rates may apply. Reply STOP to any message to opt out at any time. Reply HELP for assistance.

SMS consent is not shared with third parties or affiliates. No mobile information or SMS opt-in data will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that support our messaging service (for example, our SMS platform provider) is permitted only to facilitate the SMS service and is not used for marketing.

4. How We Share Information

We do not sell your personal information. We may share limited information only as follows:

Service providers who perform services on our behalf (such as website hosting, email delivery, and SMS processing) — limited to what they need to provide the service.
Legal compliance — when required by applicable law, subpoena, court order, or to protect our rights, property, or safety.
Business transfers — if Global Lux Construction LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Your Choices & Rights

Opt out of SMS at any time by replying STOP to any message you receive from us.
Access, correction, or deletion — request a copy of, correction to, or deletion of your personal information by emailing info@globalluxconstruction.com.
Marketing email — unsubscribe using the link in any marketing email or by contacting us.

6. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

7. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, but we work to protect your information against unauthorized access.

8. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. Your continued use of our website or services after changes are posted means you accept the updated policy.

10. Contact Us

Global Lux Construction LLC
16255 NE 87th St Apt A225
Redmond, WA 98052-3504
Phone: (425) 426-0234
Email: info@globalluxconstruction.com